A frustrated customer asks:

I recently switched to Windows Vista. I can receive e-mail but when I go to send it says I need authentication. How do I set it so I can send mail?

Answer
A good question. What is happening is our mail server is asking you to provide your username and password before it will send your message This was implemented a while ago for the sole purpose of cutting down on how much spam we were sending out on the internet. If you are receiving mail, then it is configured properly for incoming messages. To set it to send outgoing messages properly

1. Click on TOOLS then on ACCOUNTS

2. Click on the PROPERTIES tab on the right side.

3. Click on the Advanced tab. In Outgoing mail (SMTP), enter 587. Click Apply. Click OK.

4. Click CLOSE, and you are ready to go.

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